Recently, we asked Newport Police Chief Mark Miranda when to call 911 and when to call the business number... He emailed this response:
When to Call 9-1-1
Call 9-1-1 when it is an emergency and a prompt response is needed. Call 9-1-1 if it is a life-threatening situation or something is occurring at the time of the call. Fire, medical problems, assault, fight, traffic accident or any situation that could result in loss of life or major property loss should be called in to 9-1-1.
When to call the non-emergency number
The non-emergency number in the Newport area is 265-4231, which you can dial 24 hours a day for non-emergency help. Using the non-emergency number keeps 9-1-1 call takers available for true emergencies. 9-1-1 call takers receive non-emergency and emergency calls often, most frequently the call is from someone wanting to report a crime which occurred a few hours, or even days ago.
Some examples of events when you should call 265-4231 are:
Life or property is not in immediate danger.
Your runaway child has returned home.
You need to add additional information to a report already worked by Law Enforcement.
If you think that something does not look right or is suspicious , it probably is. It is best for the police to check the situation out. Call 265-4231.
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