DELIVERY TO LOCAL PENNY’S CATALOG STORE OR TO YOUR HOME?
Often times when we order from JC Penny either on line or on the phone we don’t think before we state to ship the product to our home address. After all, it is cheaper (usually less than $1.00) and it is more convenient. However when we need to return an item the JC Penny’s catalog store is the first place we think of.
Did you know, that unless the merchandise is shipped to the catalog store, they do not get commission on the sale and they get NO credit for helping us with the return items or shipping our returns back at NO CHARGE to us? After speaking to one of the owners I found out they had a very bad year and have considered closing the catalog store. They decided to give it one more year to see if business picks up.
If we want the convenience of returning JC Penny’s merchandise without cost or hassle then we must make it a little inconvenient and request our merchandise be delivered to the store when at all possible. I realize that if you order something too heavy or bulky to transport then home delivery is the only option.
However, the next time before you request Home Delivery think about what we will be loosing if the local store closes. You decide.
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